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Returns & Exchanges

Please note that all of our products in the 'Ethnic Collection' are uniquely handmade or handcrafted. As a result, there may be slight variations. 


 We want you to love your purchase! However, returns happen, and if you're not completely satisfied, we can do the following:  

  Merchandise must be returned within 30 days of original order date. Returns beyond this date will be refused and returned to sender
Returned items must be unworn, undamaged, unwashed, and unused with all original tags attached. 


 Items marked final sale in the product description, are not eligible for a refund, only store credit or exchange. 

 
You should expect to receive your refund within four weeks of our receipt of your return. However, in most cases, you will receive your refund more quickly.  This period includes transit time for us to accept the merchandise, process your return and the time it takes your bank to process our refund request (5-10 business days). 


If your item/items arrive damaged, please email:   sales@craftsofahand.com with an image of the damage and we will replace the item for you.
If the item is part of an 'Ethnic Collection' the product will not be able to be replaced as they are limited edition. However, we can exchange with a similar item of your choice within the same price range or offer store credit.